Privacy Policy

Welcome to Dr. Talats – a brand you can trust for safe, effective, and herbal personal care. Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from https://drtalats.com.

1. Who We Are
Dr. Talats is a sub-brand of Sehat Herbals, a sole proprietorship owned by Dr. Talat Salim. This Privacy Policy applies solely to the operations and services provided through the Dr. Talats website.

2. Information We Collect
We collect personal data to ensure a smooth and customized shopping experience. This may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• IP address and browser/device details
• User activity on the site (via cookies and analytics tools)
  
  We collect this information when:
• You register an account or place an order
• You sign up for offers, newsletters, or alerts
• You interact with our website or support team
  
  3. How We Use Your Information
  Your information is used for internal purposes only, including:
• Processing orders and managing delivery
• Providing customer support
• Sending promotional messages and offers
• Enhancing user experience and website performance
• Complying with legal and regulatory requirements
  
  We do not sell or rent your personal data to third parties.
  
  4. Payment Security
  All online transactions are processed via Razorpay, a secure and PCI-compliant third-party payment gateway. We do not store your credit/debit card details. Your payment information is encrypted and securely processed by the payment provider.
  
  5. Use of Cookies
  We use cookies to:
• Remember your login and cart status
• Personalize your browsing experience
• Analyze website traffic and improve performance
  
  You can manage cookie settings in your browser at any time.
  
  6. Data Protection and Security
  We maintain strict security measures to protect your data from unauthorized access, disclosure, or misuse. These include:
• SSL encryption
• Restricted access controls
• Secure database storage Only authorized personnel have access to user data.
  
  7. User Rights and Account Management
  Users have the right to:
• Access or correct their personal information
• Request account deletion or data removal
• Opt-out of promotional communications at any time
  
  To exercise your rights, email us at support@drtalats.com or call us on 044 2665 0001 / +91 9940 5357 86.
  
  8. Compliance with Data Privacy Laws
  Dr. Talats is committed to complying with applicable privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and emerging Indian data privacy laws. We value your privacy and uphold your rights to transparency, consent, and control over your personal data.
  
  9. Children’s Privacy
  Our website and services are intended for users aged 13 and above. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
  
  10. Policy Updates
  We may update this Privacy Policy from time to time. Any changes will be posted here. Your continued use of the website implies your acceptance of the revised policy.
  
  11. Contact Us
  For any privacy-related concerns, queries, or requests, please reach out:
  Dr. Talats
  Email: support@drtalats.com
  Phone: 044 2665 0001 / +91 9940 5357 86
  Website: https://drtalats.com