FAQ

Domestic Orders: Usually delivered within 3–5 working days after dispatch.

International Orders: Delivered within 4–7 working days after dispatch.
Please note: Delivery times may vary slightly based on your location and courier operations.

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can click on the link to track your package in real time.

Free shipping is available on all prepaid orders above a certain amount (shown during checkout).

A nominal shipping fee may apply to Cash on Delivery (COD) or low-value orders.

Yes, we ship selected products internationally. Delivery time is typically 4–7 working days post-dispatch. Customs duties (if any) are the responsibility of the buyer.

If your order hasn’t been shipped yet, we can help update the shipping address. Please contact our support team as soon as possible at support@drtalats.com or call +91 99405 35786.

Our courier partner will attempt to deliver your order up to 3 times. If undelivered, the package will be returned to us. In such cases, you can reach out to us for re-dispatch or refund options (shipping charges may apply again).

Yes, COD is available on select pin codes. If it’s not available for your area, you’ll be notified at checkout.

You can always reach us at:
📧 support@drtalats.com
📞 044 2665 0001 / +91 99405 35786
Our support team is happy to help you!